Cancellation Policy

This policy outlines the terms for cancellation of enrolments and sessions by students and by Stri Wellness.

Cancellation by Student — Courses

Students may cancel their enrolment by emailing support@striwellness.com. Cancellations are processed subject to the Refund Policy. Cancellation does not automatically entitle you to a refund — eligibility depends on the timing of the request relative to the course start date.

Residential Programmes (Teacher Trainings & Retreats)

Residential teacher trainings and retreats require at least 30 days' notice to cancel, since accommodation and meals are booked on your behalf in advance. Refund eligibility for residential cancellations is set out in full in our Refund Policy — in summary: 30+ days before the start date refunds 85%, 8–30 days before refunds 50%, 0–7 days before is not eligible for a refund, and no refund is available once the programme has started.

Cancellation by Stri Wellness

Stri Wellness reserves the right to cancel or postpone a programme due to insufficient enrolments, unforeseen circumstances, or faculty unavailability. Enrolled students will be notified at least 5 days in advance and offered a full refund or transfer to the next available batch.

Live Session Cancellations

If an individual live class session is cancelled by Stri Wellness, a makeup session will be scheduled at the earliest opportunity. Students will be notified via email and WhatsApp.

Consultation Cancellations

Consultation appointments may be cancelled or rescheduled by contacting us at least 24 hours in advance via email at support@striwellness.com or WhatsApp at +91 78610 16337. Cancellations with less than 24 hours notice are non-refundable.

How to Cancel

To cancel any enrolment or appointment, email support@striwellness.com with your name, Razorpay order ID, and course or session details. Our team will confirm receipt within 24 hours on working days (Monday–Saturday).